The PEAK Initiative

PEAK is about the peoplework, and services needed systemwide to support our world-class education, research, and outreach. At its heart, this initiative is about bringing together the talented people who do similar work to share resources, consistently deliver needed services and provide equitable support to every campus, college, and unit of the University. 

What’s happened recently? 

  • Phase 1 functional team leaders and IT, HR and Finance Operations Center staff and leaders met on the Duluth campus this month to participate in welcome activities to meet their new teams and train together.
  • Testing the new service models is being completed by performing several transactions using the new TDX service request system for Finance and HR.
  • Marketing and Communications have completed interviews to fulfill their staffing needs for Phase 1 common good service teams 
  • University Relations is meeting with each Phase 1 unit in November to discuss the new service structure for Marcom work and is finalizing service level agreements with the units.

What's next for Phase 1 Units?

  • On December 4, Phase 1 campuses, colleges, and units will begin using the new Human Resources (HR) and Finance Operations Centers for transaction requests. 
  • Marketing and Communications work for Phase 1 units begins in January 2024 after team members transition and train in early December to provide common goods services. 
  • Many Finance and HR service requests will be sent to the operations centers using the TeamDynamix (TDX) system. 
  • TDX use by Phase 1 campuses, colleges, and units is being implemented. Each unit is designing its process for who will use TDX. Training for using the new systems will be shared by Transition Teams to the units.
  • PeopleSoft system access will change for people who are no longer responsible for the HR or Finance work moving to operations centers.
man connecting ideas on a chalkboard
Coworkers on a Zoom meeting


Purchasing, accounts payable, accounts receivable/billing, and general accounting work included in the FinOps Center

Workforce data management, leave of absence, and talent acquisition work included in the Human Resources Center

Enhancement and refinement of existing IT services that are integrated, collaborative, and delivered equitably systemwide

Digital communications, creative services, account services, and measurement and analytics common good services

Weaving equity and inclusion within every aspect of human resources is paramount to the success of every program, service, and employee engagement, and will inherently result in fostering a diverse workforce. To learn more about the university's goal of fostering a welcoming community that values belonging, equity, diversity and dignity in people and ideas, visit the Office of Human Resources website.